| Don't
get us wrong, we love the customers. It's just that, well,
sometimes they get a little stup..., uh, confused. The
following is a history of phone calls taken at a restaurant
operated by Richard Gerow, one of our Dinersoft advisors.
Richard was kind enough to share his phone log, taken between 1996
- 1998. Enjoy... |
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Caller: I was there last
night, did I leave anything?
Caller: Oh, I'm sorry, I meant to call you, but not this early.
Caller: Do you have anything on your menu except prime rib &
seafood?
Answer: Yes, pasta, seafood, chicken & steaks.
Caller: What about fish?
Caller: Can you tell me how the deep fried shrimp is cooked?
Caller: Can I get your French Onion soup with no cheese or crouton
and as few onions as possible?
Caller: (8PM on a Friday night) Oh! You're open tonight?
Caller: How late are you serving tonight?
Answer: 10:30 PM
Caller: Good, can I get a reservation for 6:30?
Caller: When do you open tonight?
Answer: 5:30 PM
Caller: Good, can I get a reservation for 8PM?
Caller: Do you have a banquet room for private parties?
Answer: Yes, we do! For how many people?
Caller: Five
Caller: Can I wear a baseball cap?
Caller: Can I place a takeout order?
Answer: Sure, but we don't open again 'til 5:30..
Caller: But it's only 2:30!
Caller: What's on your buffet?
Ans.: We don't have a buffet.
Caller: (Angrily) Well can you tell me who does?
Caller: What kinds of seafood do you sell?
Answer: Sole, salmon, oysters, flounder, scallops, shrimp, lobster,
halibut, trout, and a special on steamer crabs tonight.
Caller: No Catfish???
Caller: Do you accept reservations?
Ans.: We sure do!
Caller: Great! Thank you. (hangs up)
Caller: Are you open for lunch today?
Ans.: Yes
Caller: Well, then can I make reservations for tomorrow night?
Caller: Will you have room for us tonight?
Answer: For how many people?
Caller: I don't know
Caller: Do you still have the same menu you used to have?
Caller: What do you charge for a banquet?
Caller: Have you ever had a wedding?
Caller: Can we bring our own food to our luncheon you're catering?
Caller: I'd like to request a specific waitress, can I do that?
Answer: Sure, who would you like?
Caller: I don't know her name, and I don't remember what she looked
like...
Caller: Do you serve children?
Caller: Do you have a Seniors discount?
Answer: Yes, 20% off between 5:30 and 7
Caller: Well, we can't get there 'til 8:30..
Phone call transcripts © by Richard Gerow
Check out Richard's page at Askme.com for some great answers, cooking tips and advice from the
"Knowitallchef"!
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