Return to Dinersoft Home Page

 

Hello?  Anybody There?

Don't get us wrong, we love the customers.  It's just that, well, sometimes they get a little stup..., uh, confused.   The following is a history of phone calls taken at a restaurant operated by Richard Gerow, one of our Dinersoft advisors.  Richard was kind enough to share his phone log, taken between 1996 - 1998.  Enjoy...

Caller: I was there last night, did I leave anything?

Caller: Oh, I'm sorry, I meant to call you, but not this early.

Caller: Do you have anything on your menu except prime rib & seafood?
Answer: Yes, pasta, seafood, chicken & steaks.
Caller: What about fish?

Caller: Can you tell me how the deep fried shrimp is cooked?

Caller: Can I get your French Onion soup with no cheese or crouton and as few onions as possible?

Caller: (8PM on a Friday night) Oh! You're open tonight?

Caller: How late are you serving tonight?
Answer: 10:30 PM
Caller: Good, can I get a reservation for 6:30?

Caller: When do you open tonight?
Answer: 5:30 PM
Caller: Good, can I get a reservation for 8PM?

Caller: Do you have a banquet room for private parties?
Answer: Yes, we do! For how many people?
Caller: Five

Caller: Can I wear a baseball cap?

Caller: Can I place a takeout order?
Answer: Sure, but we don't open again 'til 5:30..
Caller: But it's only 2:30!

Caller: What's on your buffet?
Ans.: We don't have a buffet.
Caller: (Angrily) Well can you tell me who does?

Caller: What kinds of  seafood do you sell?
Answer: Sole, salmon, oysters, flounder, scallops, shrimp, lobster, halibut, trout, and a special on steamer crabs tonight.
Caller: No Catfish???

Caller: Do you accept reservations?
Ans.: We sure do!
Caller: Great! Thank you. (hangs up)

Caller: Are you open for lunch today?
Ans.: Yes
Caller: Well, then can I make reservations for tomorrow night?

Caller: Will you have room for us tonight?
Answer: For how many people?
Caller: I don't know

Caller: Do you still have the same menu you used to have?

Caller: What do you charge for a banquet?

Caller: Have you ever had a wedding?

Caller: Can we bring our own food to our luncheon you're catering?

Caller: I'd like to request a specific waitress, can I do that?
Answer: Sure, who would you like?
Caller: I don't know her name, and I don't remember what she looked like...

Caller: Do you serve children?

Caller: Do you have a Seniors discount?
Answer: Yes, 20% off between 5:30 and 7
Caller: Well, we can't get there 'til 8:30..

Phone call transcripts © by Richard Gerow

Check out Richard's page at Askme.com for some great answers, cooking tips and advice from the "Knowitallchef"!

Adbusters Banner

Please email Dinersoft with your "Fine Whines".

Fine Whines in History

Top Ten Customer Whines

Phone Calls

Server Whines

Manager Whines

Cook Whines

©2000 by Todd Lejnieks.  All rights reserved.