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It is 9:00 am on
Secretary's Day and you have slept through your alarm. (Your
dream was about the
restaurant--something about yelling at a customer.) You
shower, shave and run a comb through your hair as you dash out the
door, already an hour late to let in the prep cooks. There
is a 27-car-pile-up on the freeway and it takes you an hour to
travel the fifteen miles to the restaurant.
When you arrive,
there is only one, of the usual four, prep cooks waiting outside
the back door, surrounded by your dry-goods order, which the
driver left piled outside, already two-hours gone. You
consider just walking away but decide to open the door and see if
you can salvage the day. You already know that the
reservations are over-booked with large office parties full of
bosses taking their staffs out for their yearly "free
lunch".
You get inside and
begin to call everyone on your employee phone list but all you get
are answering machines, voice mails and the occasional busy
signal. The head chef calls in sick.
Your lone surviving
prep cook, already having informed you that the rest of them left
after waiting an hour and a half, has about one third of the prep
list done by the time your opening server is scheduled to arrive,
who, of course, has not shown up yet.
The phone begins to
ring, mostly large parties calling to confirm their reservation,
or trying to make more.
"We're booked
solid through the whole day and night," you say to the ones
trying to book tables. To the others, you offer a weak,
"Yes, you are confirmed."
By the time you are
supposed to open, you have about enough food ready to get through
maybe half of a normal, slow lunch shift, two line cooks, 2 of 11
scheduled servers and a lobby full of people waiting to be
sat.
Courageously, you
seat as many parties as you can by yourself and head back into the
kitchen, where you spend the next three hours watching tickets
roll to the floor.
Just as you are
about to do your "Dead Man Walking" impersonation to the
Front of the House and announce, "May I have your attention,
please be informed that it will probably be around 2 hours before
your order arrives but it will all be free today," the health
department inspector walks in.
Everybody is
yelling at you.
Your alarm goes
off, you get up and go into work 2 hours early that day...
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