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Foodman
review by Todd Lejnieks

Any veteran food server can tell you that back in the day, before P.O.S. computers, modern reservation systems and managers being able to give instantaneous feedback on check averages, life was simple.  And some will even argue that food came out quicker, hotter and tasting better without a client-server database in the way.

Managers lament how simple running a restaurant was before the I.T. department emailed "End of Day Procedures" to the field and a special card was needed to authorize adjusting a bill.

Owners rue for the times before touch screens and back office systems added many thousands of dollars to their already-stretched-thin budgets. 

Of course,  Aloha, Micros and Squirrel want every restaurateur to believe that those dollars are investments that save many times their initial outlay in increased efficiencies, better inventory control and reduced theft opportunity.  And, despite the old-timers among us that long for the handwritten green checks and walking our orders to the kitchen, the technogeeks are probably right--P.O.S. systems are here to stay.  But what if you don't have the tens of thousands required to install most state of the art technology and hardware?  Fortunately, there are options.

One of them, Foodman, is a system that most restaurants, no matter how big or small, can afford and that servers, managers and owners alike can learn quickly and may solve some of the headaches caused by so-called "leading-edge" technologies.

The Basics:  Foodman is an "off the shelf" P.O.S. system that can be used with your existing computer equipment at a considerable savings over prepackaged hardware/software systems such as Aloha, Micros and Squirrel.

Nice Features:  Help screens, accommodations for "Special Instructions" (avoiding the dreaded "See Server" ticket!), and the "SEE" button, which lets the server toggle back and forth easily between reviewing the order and entering menu items.  Foodman also jams a lot of menu choices into each screen, eliminating the need to switch as much from screen to screen as with some other systems.  Foodman boasts that, with a "do-it-yourself" approach, you can install a complete, three-terminal touchscreen system, using Foodman software for $4,634.  Compare this to over $10,000 for most other systems.

Drawbacks:  As even the Foodman webpage admits, it is not a "pretty" system.  Esthetically-speaking, the menu screens look hokey.  

System Requirements (for 3-terminal system):  3 Inexpensive Pentium PCs.  Should be able to purchase for around $300 each.   Purchase these without a monitor.  
PC 1 (designated as "file-server") needs: 
128mb RAM
PC 2 & 3 need:  64mb RAM
All PC's need: 
64mb RAM, Hard Drive, 3.5" floppy, CD ROM, 1 parallel and 2 serial ports.  Same version of Microsoft Windows (98 or later).  NICs (Network Interface Cards).
3 Touchscreen Monitors: 
These should cost about $500 each.  You can also use a keyboard without the touchscreen, saving money by using a standard monitor (800x600).
3
40-column receipt printers:  Star, Citizen Epson or any other brand of printer (starting at around $250 each).  Foodman recommends using Parallel rather than Serial printers since Windows has a tendency to not like Serial printers.  You can get extra Parallel ports on the PCs, if required. Add another $250.00 for each additional kitchen or bar printer you might need.
Microsoft Windows:  $189.00 (although this will probably already be installed on your PC.
Foodman Software (Network version) $1295.00.

Other costs you may need to think about are for laser printers, cash drawers, etc.

Foodman Website
(Including Free Download)

Hardware/Software Reviews

 

FoodService Boss

Time Manager for Windows

Tech vs. No Tech 

OpenTable.com

Sable Technologies

Recommended Reading

Restaurant Related Websites

Pixel Point

Reservation Pro

Please let us know how your P.O.S. or Back Office system works!  Comment on any of our reviews or submit your own.

  

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©2000 by Todd Lejnieks.  All rights reserved.