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The
Waiter and Waitress Training Manual
The demand for a skilled
wait staff has
never been greater. The Waiter and Waitress Training Manual can
help the reader to develop the consummate service skills required
to capture repeat business and handle all phases of the job
efficiently. This expanded edition reflects current customer
preferences and restaurant practices.
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Waiting: True Confessions of a Waitress
A very quick
and enjoyable excursion, especially if you have ever been a
food server. Should be required reading for anyone who
dines in a restaurant. Ginsberg mixes her anecdotes with
some introspection on what it all means but never gets too
heavy. Must read for Dinersoft surfers. --Todd
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The
Bartender's Bible
I have used this book at several
parties and have loved it - the section on what you need to set up
a home bar was great - with not just the liquor, but also the
equipment and glassware - with pictures, to boot! This was my
first wet bar, and this book has been great so far... -- Vasuki
Narayan, CA
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Bartending
For Dummies®
Hey, I bought this book when I
first became a bartender. Now, when I became a bartender, I lied
in order to get the job. I said that I had over 5 years experience
behind the bar. Hell, I hadn't even had 5 minutes experience, let
alone 5 years! I didn't even know what glasses were for what. So,
I needed a book on bartending, and I needed a good one. And I am
here to tell you, this is one of the best bartending reference
books ever! At first, I wanted to look like a pro, but with the
help of this book, I am a pro! -- Typical Bartender
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Dishing
It Out : Waitresses and Their Unions in the Twentieth Century (The
Working Class in American History)
There is a lot more to being a
Waitress than making tips. This thorough, yet entertaining
tome will give you a historical appreciation of the profession,
whether you are a waitress, or are considering how much tip to
leave one.
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Service That Sells! the Art of...
Classic
book on how to sell, upsell, sell more and then sell
dessert. Fun format, with some tips that work.
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Restaurant
Sour Gripes
A fun little book about all the whiners in a restaurant...not
just customers! Visit authors website at www.sourgripes.com.
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Hey, Waitress! The USA from the
Other
Side of the Tray
This
is the second oral history by Owings, whose first book,
Frauen, collected the reminiscences of average German women
about Hitler's Germany. The subject here is not so fraught,
but the observations of 35 waitresses, as selected and edited
by Owings, are absorbing to read.
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Can't find it here?
Try Google!
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